CALLINS.ai
Product Features

AI that understands your restaurant.

Flexible, intelligent phone assistant that handles orders, reservations, and inquiries with human-like understanding.

Intelligent AI Agent

Conversations that feel natural

  • Adapts to any conversation flow—no rigid scripts or decision trees
  • Understands context, corrections, and natural speech patterns
  • Handles interruptions, questions mid-order, and complex requests seamlessly
  • Learns from your menu, hours, policies, and business details
  • Transfers to staff when human judgment is needed
AI-Powered Menu

Create your digital menu in seconds

  • Upload photos of your menu—AI extracts everything instantly
  • Multi-page menus? No problem. Upload up to 4 images at once
  • Automatically detects combos, customizations, and modifiers
  • Recognizes spice levels, sugar levels, ice preferences, and more
  • Multi-language support: Chinese, Japanese, Korean, Spanish, and more
  • Extracts prices, descriptions, and category structure perfectly
AI Menu Creation
Orders

Smart order taking with extreme accuracy

  • Handles complex orders with modifiers, sizes, and special requests with 99%+ accuracy
  • Supports combo meals with multiple choice groups (protein, sides, drinks)
  • Understands 'make it spicy,' 'no onions,' 'extra sauce' naturally
  • Manages complicated multi-item orders with custom instructions per item
  • Reads back the entire order with pricing before confirming
  • Collects delivery address, contact info, and tip preferences
  • Instantly notifies restaurant owners via SMS and email when orders arrive
  • Multi-language menu support for diverse customers
Reservations

Effortless table booking over the phone

  • Intelligently checks availability against your hours and capacity
  • Captures party size, date, time, and special requests
  • Handles flexible requests like 'around 7pm' or 'next Friday'
  • Collects contact information for confirmations
  • Sends confirmation with easy modify/cancel options
  • Instantly notifies owners via SMS and email for new reservations
  • Gracefully suggests alternatives when fully booked
Effortless table booking
Inquiries

Answer customer questions intelligently

  • Provides accurate answers about hours, parking, and location
  • Explains dietary options, allergens, and menu details
  • Shares links to online menu or ordering via SMS
  • Understands follow-up questions and clarifications
  • Transfers to staff for complex or sensitive requests
  • Maintains conversation context throughout the call
Operations

Handle vendor calls and operational messages

  • Takes detailed notes from suppliers and vendors
  • Categorizes messages by type and urgency level
  • Routes time-sensitive issues to the right person via SMS
  • Creates actionable follow-up tasks in your dashboard
  • Captures order confirmations and delivery schedules
  • Logs maintenance requests and service calls automatically
  • Real-time SMS and email notifications for all important updates

Experience AI that truly understands

Join restaurants using our intelligent AI to handle every call with human-like understanding